During service delivery, we ask for information from our clients. We ask for your name, email, and any other information we find necessary. We, however, do not ask for personal details such as pins and passwords. The information we collect from you is aimed at helping us communicate with you better during service delivery. We know how sensitive personal information is, and that is why we do not share it with anyone. Your information is only made for internal use. We keep advancing our security system to ensure that there are no breaches that may lead to the loss of sensitive information.
How we use the details, we collect from our clients
We use the information collected from you for different purposes such as;
Contacting you during service delivery. When doing your math exam, we contact you just in case we need clarification. Therefore, we ask for a method of communication that we can use to reach you more accessible.
For statistical purposes. We use your information when checking how we are faring and whether our business is on an upward trajectory.
We also use the information we collect from you to inform you about a new service that we think may help you.
Circumstances when we can share your information with a third party
When the information is required by a government agency or a law enforcement agency. There are many reasons why a government agency can ask for your information, and some include taxation cases, fraud among others. In such a case, we cannot deny a government agency access to the information because we operate under their law.
When there is a security breach. If we suspect a security breach, we can share all the information with our security service providers to ensure that the information is not stolen.
Our service providers can also access information, especially when updating our systems. However, they are always supervised and well instructed in such a case.
The security of your information is our priority. We have the best system to guarantee you secure information. We are always communicating with our service providers to ensure that the website is always updated and that our security systems are up to date. We know that no security system is perfect, and that is why we are always looking for other ways to improve what we have. Our partners in this field are well experienced, and any breaches are always dealt with immediately.
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